Shipments and returns
We ship all orders via FedEx Ground. Orders will ship within 2 business days. If you place an order after 5pm CST the timetable doesn't start until the next business day. We are unable to ship International, APO, Alaska or Hawaii orders at this time. Shipping charges are calculated during the checkout process based on weight and location.
FREE SHIPPING ON ORDERS OVER $100 in the continental US.
No guarantees are made on shipping times due to circumstances out of our control. However, unless there is an issue at the warehouse (closing due to weather, etc...) items will ship within 2 business days after the order is placed. Orders that are 18 cases (or eqivalent with drums) or larger may be shipped via LTL. Otherwise, we currently use FedEx Ground for our package delivery. Transit times can change but below is a recent delivery time map for FedEx Ground from our warehouse.
SIGNING FOR HAZMAT PACKAGES
If your order contains any items that are DOT regulated for hazmat shipping, an adult must be present to sign for your packages. If you do not have hazmat items, FedEx may still require an adult signature before leaving any package at your location. If no one is present, FedEx will leave a notice at your delivery address. If you do not expect anyone to be present for receipt of hazmat items, you are responsible for arranging pickup of your packages at the FedEx Group shipping facility nearest your location upon notice of failure to deliver. For this reason, we suggest choosing a delivery location that has personnel during regular business hours. Neither Hot Stuff Chemicals, FedEx Ground, or any LTL Carrier is responsible for delivery delays due to the lack of a signator for your packages.
Hot Stuff Chemicals
P.O. Box 10677
Fayetteville, AR 72703
Customer Service: (855) 487-8833